YOUR NEXT ORDER STARTS WITH A COMMENT

Go live.
Capture comments.
Keep selling.

From Facebook and Instagram comments to WhatsApp conversations. Bring your orders, stock and customer service together with Boxify FB Live.

Built for social sellers Powered by your workflow
your next live session
LIVEFB + IG
THE EVERYDAY TOTE A1
Your products. Your audience. Your show.
J

Jia HuiLove this one! A1+2

Captured
S

SarahA1+1 please 💜

Captured
Comment → cart2 × A1 · ready for checkout
A little AI. A lot less busywork.
Example selling workflow · not live customer data
MEET YOUR BUYERS WHERE THEY ARE
Facebook Instagram WhatsApp GPT + compatible LLMs

LESS ADMIN. MORE SELLING.

Every conversation.
A new opportunity.

You bring the products and the personality.
Boxify brings the tools to keep things moving.

/01

FACEBOOK + INSTAGRAM

Your comments. Your next orders.

Capture product-keyword orders from Facebook and Instagram live streams, posts and photo albums. Spend your attention on the show, not a spreadsheet.

  • Live, post & photo comment capture
  • Product keywords and quantities
  • Buyer notifications and cart links
/02

CONVERSATION TO CHECKOUT

Sell where the conversation happens.

Use WhatsApp to share products and checkout links with buyers. Keep the conversation personal while Boxify helps you organise the orders behind it.

  • WhatsApp selling workflows
  • Share your webstore and cart links
  • Messenger orders and page conversations
/03

GPT-POWERED CUSTOMER SERVICE

A helpful reply. Without the repeat work.

Let your AI-powered customer service bot answer buyer questions on Facebook and Instagram using your instructions. Set the guardrails and hand sensitive topics to your team.

  • Connect your OpenAI API key
  • Your content, tone and response rules
  • Out-of-stock product suggestions

Your store, your setup. Our team can confirm feature availability and the right workflow for you.

FROM “I WANT THIS” TO READY TO SHIP

Keep the show flowing.
Keep the back office connected.

Explore all features
See Boxify in action · Watch on YouTube
  1. 01

    Show it. Share it.

    Go live on Facebook or Instagram. Share products through your posts, photos or WhatsApp conversations.

  2. 02

    Capture the intent.

    Boxify captures matching FB/IG product comments as orders. Send buyers their cart and guide them to checkout.

  3. 03

    Keep orders moving.

    Manage payments, stock, packing and delivery from an organised workflow, long after the live ends.

YOUR STORE. YOUR AI.

Less digging.
More knowing.

GPT-powered customer service for your buyers. Your favourite compatible AI assistant for you.

Connect an authorised remote-MCP client, such as Claude or Codex, to check orders, understand sales and see which products are running low. Ask in your own words.

Meet AI Connect

Store insights are read-only, with owner-granted access. Queried data is shared with your connected AI provider. ChatGPT connector support depends on the client; GPT customer service is a separate integration.

A clearer view of your storeAI Connect · example questions
READ ONLY
“What sold best this week?”
“Show my unpaid orders.”
“Which products are low on stock?”

AND THE REST OF THE DAY? COVERED.

More than a live-selling tool.

One connected workflow for the work around every sale.

Orders, under control

Create, combine or split orders, manage preorders, send carts and keep a record of changes.

Stock that stays in view

Manage products, variants, keywords, quantity limits and backorders in one place.

Ready to pack & ship

Print thermal labels, delivery orders and invoices. Upload tracking numbers and set shipping rules.

Checkout your way

Offer a webstore, shipping fees in the cart, payment reconciliation and configured payment methods.

Give buyers a reason to return

Use vouchers, store credit, VIP access and automated buyer messages to support repeat selling.

Know what’s moving

Export orders, sales and revenue reports. Give staff access based on their role.

A FEW THINGS YOU MIGHT BE WONDERING

Good questions.
Straight answers.

Want to talk through your store?

Ask us on WhatsApp
What is Boxify FB Live?

Boxify FB Live is a social-commerce system for sellers. It brings Facebook and Instagram comment selling together with order management, products and stock, checkout, fulfilment and customer-service tools.

Does Boxify capture Facebook and Instagram comments?

Yes. Boxify supports product-keyword comment capture from Facebook and Instagram live streams, posts and photo albums. Buyers comment with a keyword and quantity, and the system captures the matching order.

Can I use Boxify for WhatsApp selling?

You can use WhatsApp conversations to share your Boxify webstore and checkout links with buyers, then organise orders in Boxify. Speak to our team about the WhatsApp workflow you need; this is different from Facebook and Instagram comment capture.

How does the AI customer service bot work?

Boxify’s GPT-powered assistant replies to Facebook and Instagram customer messages using your instructions and a connected OpenAI API key. You define its content, tone, guardrails and when a conversation should be handed to a person.

Can I use ChatGPT or my favourite LLM with Boxify?

Boxify uses OpenAI GPT for customer service. For store insights, AI Connect lets compatible remote-MCP clients, such as Claude or Codex, read authorised order, customer, sales and stock data. ChatGPT connector availability depends on the client and account; check the current AI Connect guide. The published integration is read-only: it does not create, edit or cancel orders.

What happens to my data when I connect an AI assistant?

AI Connect requires permission from your store owner. Data used to answer your question is shared with the AI provider you connect. Review the provider’s terms, Boxify’s Privacy Policy and the AI Connect guide before granting access.

How do I get started?

Message Boxify on WhatsApp to discuss your selling channels and see the workflow. Feature availability depends on your account and configuration; our team can confirm what fits your store.

YOUR NEXT LIVE COULD FEEL A LOT SIMPLER

You do the selling.
Let Boxify connect the rest.

Tell us how you sell. We’ll show you how the workflow fits.

Let’s talk on WhatsApp
WhatsApp us now